Last updated: January 9, 2025
At AVI256, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://avi256.com, and use our services, including the services offered by our third-party vendors. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you visit or use our services:
1.1 Personal Information
- Account Registration: When you create an account, we collect your name, email address, phone number, and other necessary details for order processing and communication.
- Orders and Transactions: Information related to the products you purchase, payment details, and shipping information.
- Customer Support: If you contact us, we may collect your name, email, phone number, and the details of your inquiry.
1.2 Non-Personal Information
- Usage Data: Information about your interactions with our website, such as your IP address, browser type, device type, pages visited, and the time spent on those pages.
- Cookies: We use cookies to enhance your experience on our website. These small text files are stored on your device and help us remember your preferences and improve functionality.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: To process orders, deliver products, and provide customer support.
- To Improve Our Website: To enhance our website’s functionality and improve user experience.
- Marketing Communications: To send you promotional content, updates, and newsletters (with your consent).
- Legal and Regulatory Compliance: To comply with applicable laws and regulations in Uganda.
3. Sharing Your Information
We may share your information with the following parties:
- Vendors and Sellers: To process and fulfill orders placed on the platform, vendors may access the necessary information to complete transactions.
- Service Providers: We may share information with trusted third-party service providers who assist with payment processing, shipping, and other essential services.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. While we use encryption and secure server practices, no method of data transmission over the Internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve functionality and user experience.
- Personalize content and ads.
- Analyze website traffic and usage patterns.
You can manage your cookie preferences through your browser settings.
6. Your Rights and Choices
As a user, you have the following rights concerning your personal data:
- Access: You can request access to your personal data stored with us.
- Correction: You can update or correct your personal information.
- Deletion: You can request that we delete your personal information (subject to legal obligations).
- Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
7. Third-Party Links
Our website may contain links to third-party websites or services not operated by us. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take steps to delete it.
9. International Transfers
As we are based in Uganda, your personal data may be stored and processed outside of Uganda. By using our website, you consent to the transfer of your information to other countries.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
AVI256 Support Team
Email: support@avi256.com
Phone: +256 778002519